Polk County School Board
Operations Support Analyst
Provide access management support, security analysis, and CR implementation
Operations Support Analyst
Provide access management support, security analysis, and CR implementation
Computer Support Technician
Provide level 2 support for end users as well as repairing hardware
Network Manager
Provide support for end users as well as taking care of network issues, inventory management, and administering the print server.
Service Desk Analyst
Remote troubleshoot end user devices and input tickets requiring further escalation.
Below is the list of certifications that I currently hold.
Basic computer tech support certification that prepares one to troubleshoot and problem solve a wider variety of issues, ranging from networking and operating systems to mobile devices and security.
CompTIA Network+ validates the knowledge and skills needed to troubleshoot, configure and manage wired and wireless networks found in companies around the world.
Entry-level security certification that helps one understand various attacks
ITIL 4 represents a fundamental reorganization of the ITIL framework with an increased focus on the concepts of value, cost, and risk.
How to use linux and utilize the terminal
Validates foundational, high-level understanding of AWS Cloud, services, and terminology.
CompTIA Project+ covers the methodologies, frameworks and Agile skills necessary to efficiently manage and deliver IT projects while taking new topics like change management and compliance into consideration.
Below is my education that I have completed or currently am enrolled in.
A.S. Applied Technology
Took various coursese ranging from HTML and CSS coding to System Administration.
B.S. Cloud Computing
Western Governor's University is a competancy based school that is regionally accredited. In order to pass the class, you must either pass an exam, which can be a certification or in house exam, ir finish a project or paper.
The courses I took ranged from Cryptography, Information Security, Management, Cloud Administration and Architecture, as well as Networking Concepts.
Because this is a competancy-based school, you are to learn things on your own which makes finding answers latyer on without guidance more efficient and effective, pushing one to actuially learn the material.
Please feel free to contact me!